Our customer support team is always ready to help. Here's how you can reach us:

Email: info@brondals.com

Phone: +44 7309647844

Or via our contact page

Business Hours: Monday to Saturday 9:00am-6:00pm (EST) (GMT-5)

We aim to reply to all inquiries within 24 hours.

We offer a variety of payment methods to make your shopping experience convenient and secure. Here are the payment methods we currently accept:

Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, Shop Pay, and Paypal.

Shipping within the United States is a flat rate of $5.99.

We always strive to deliver your parcel with the best carrier and service most suitable for your order.

Here’s what you can expect for delivery:

Handling Time: 1-3 business days (Monday - Friday)
Transit Time: 7-9 business days (Monday - Friday)
Total Delivery Time: 8-12 business days (Monday - Friday)
Order Cut-Off Time: 4:00pm (EST) (GMT-5)

If your package is lost, delayed or there is an issue with the tracking, please reach out to our customer service team as soon as possible. We will work diligently to locate your package or provide a suitable resolution.

Email: info@brondals.com

Or via our contact page

We apologize for any inconvenience caused by receiving a damaged or incorrect item. Please contact us immediately, and we will arrange a replacement or refund to resolve the issue promptly.

Email: info@brondals.com

Or via our contact page

Once your order has been dispatched, you will receive an email notification containing tracking information. Simply use the provided tracking details to track your package through our delivery partner's website. You can also track your delivery via out tracking page here.

We have a 30-day return policy. Which means that you have 30 days from receiving your package to start the return process. If you would like to return your item please contact our customer service team here and they will advise the process. You can also view our returns & refunds page here for further information.

Return conditions: All returned items must be unworn, unused and in the original packaging.

Yes, we can exchange your product. Please contact our customer service team within 30-days of receiving your order to arrange this.

Email: info@brondals.com

Or via our contact page

Making a return is easy! Here's what you need to do:

1. Contact us within 30 days of receiving your order, indicating that you want to exchange or return your order.
2. Our team will promptly provide you with return instructions.
3. Follow the provided instructions to complete the return process.

Email: info@brondals.com

Or via our contact page

Once you’ve sent your items back to us, you should receive your refund within 7 business days after the items have reached our warehouse.

We value your feedback! If you have any suggestions or ideas, please email us at info@brondals.com Your insights help us improve and deliver a better shopping experience.